AI in HR:
How is it really used and what are the risks?

Source: HEC Paris


Françoise Chevalier argues in this HEC publication that in spite of the notable innovations in artificial intelligence, the technology seems to run up against serious limits when applied to human resource management.

Drawn from her survey of HR and IT project managers in major corporations, she identifies l three potential pitfalls regarding the quality of the data at hand, the risk of turning AI into a gimmick, and algorithmic governance.


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Artificial intelligence in human resources management: challenges and a path forward