Artificial intelligence ethics taxonomy - Robotic Process Automation (RPA) as business case
Source: Social Science Research Network - SSRN
In this article published in the European Scientific Journal, Special Issue "Artificial Intelligence & Ethics", 2021, author Dirk Otto Beerbaum considers the ethical issues raised by process automation.
The use of Robotic Process Automation (RPA) in companies has made it possible to automate repetitive tasks. The use of RPA guarantees scalability and continuous operation. Above all, the use of RPA has become an important part of the economy.
To work, RPA needs to connect to an application to interact with data, perform calculations, communicate with other digital systems, or perform other tasks.
For example, it can perform database queries, keep records or process transactions. RPAs are being used in a wide range of sectors, including accounting, finance, human resources, healthcare and logistics.
However, the use of RPA is not without consequences, and its use requires developers to be more transparent about the results of their algorithms. As such, developers will also need to become more involved in ethical issues.
To achieve this, the author urges developers to integrate a technology that enables greater transparency. This technology is called XBRL (eXtensible Business Reporting Language).