AI isn’t ready to make unsupervised decisions

Source: Harvard Business Review


In this contribution to HBR; Joe McKendrick and Andy Thurai use a myriad of examples to argue that AI in its current form misses the larger context which shapes the decision-making process and thus can’t analyze its own decisions with reasoning behind it. 

Although research in AI has evolved to compete with human intelligence in many areas with unmatched accuracy, quality, and speed, there is little evidence that AI will be able to capture and process the subjective experiences, feelings, and empathy that makes the world a better place to live and work.


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